Operations Coordinator

  • Company: TechBuffalo
  • Posted: 04/18/2022
  • Location: Buffalo, NY
  • Category: Operations
  • Job Type: Direct Placement


At TechBuffalo, our success depends on our people, productivity, and processes. An Operations Coordinator is the supportive force driving each of these areas, and we’re currently seeking someone stellar to take the reins. The ideal person for the role is a flexible problem solver with superb communication skills and a detail-oriented mindset. You should have prior experience thriving in an administrative capacity and improving operational efficiency.

With a positive company culture that fosters collaboration, operates with integrity and believes that opportunity is everywhere, TechBuffalo provides a great work environment to grow your career at a company that is making meaningful change in WNY.

Primary Responsibilities

  • Ensure general management of the office, overseeing operational efficiency, effective communications, and other types of strategic and tactical planning
  • Maintain facilities management, vendor contracts and relations, and facilitation of all office functions and services
  • Schedule and track meetings and appointments for the organization
  • Update spreadsheets, databases, and documents used by the organization for accounting, partnerships, and other necessary purposes
  • Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity
  • Ensure operational activities remain on time and within a defined budget
  • Maintain consistent communication with management, colleagues, and vendors to ensure proper operations of the organization
  • Manage timely data collection to achieve organizational goals and targets, and deliver excellent customer service
  • Lead research and analysis projects as needed


  • Ideally, 2 years of work experience in business operations or administrative support role
  • Experience working with management and within a team environment to develop and improve internal processes, manage projects and ensure all organization deadlines are met
  • Excellent organizational, communication, and writing skills
  • Experience working directly with diverse populations
  • Ability to work well under pressure and manage confidential subjects with tact and kindness
  • Proficient in Microsoft Office Suite or related writing and presentation software required. Experience using a CRM system highly preferred.

Personal & Leadership Characteristics

  • Loves to share common goals to help build an organization– from the ground up
  • Curious mind to learn all facets of the organization and wear many hats
  • Energized by an entrepreneurial opportunity, with the freedom to experiment with new frameworks and processes to see what works best
  • Enjoys being a collaborative and supportive member of a team
  • Not afraid to speak up and voice new recommendations or opinions and challenge the status quo
  • Positive attitude with a can-do spirit
  • Adaptable, flexible, and resilient; enjoys working in a fast-paced and evolving environment
  • Reliable team member with clear communication
  • A shared passion for the WNY community and a strong desire to contribute, collaboratively, to building a better future for this generation and those that follow

Join the Forge Buffalo Community

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